Privacy Policy
Dear Customers, Unii Online Company Limited ("the Company") values your privacy and is committed to protecting your personal data ("Personal Data") in accordance with Thai law.
This Privacy Notice explains the following details: What types of personal data the Company collects, including data that you provide to the Company about yourself or persons related to your business ("you") and data that the Company learns from your being a customer of the Company and marketing data that you wish the Company to send to you, how the Company uses your personal data, to whom the Company discloses your personal data, the choices the Company offers to you including methods for accessing and updating your personal data, what rights you have regarding your personal data, and how the law protects you.
1. Collection of Personal Data
The Company collects various types of personal data, depending on the circumstances and the nature of the products, services, and/or transactions, which vary by type.
Data Collection Sources
The Company collects your personal data from various sources as follows (but not limited to):
- When you purchase products and/or request services from the Company
- Conversations between you and the Company, including records via telephone, letters, emails, text messages, or other methods
- When you use the Company's website or mobile application, including the use of cookies and other tracking programs for collecting personal data
- Information obtained from insurance documents or other documents
- Customer opinion surveys
- When you participate in competitions or marketing promotions of the Company
In some cases, the Company may collaborate with third parties who are not affiliates of the Company to collect your personal data related to online activities when you visit the Company's online sources. Additionally, the Company may use your personal data collected through other websites not in the Company's network for advertising purposes that are analyzed to match your website usage behavior. However, the Company will notify and provide you with the opportunity to refuse such data processing.
Types of Personal Data
Types of personal data that the Company processes under relevant laws include the following (but are not limited to):
Personal Information
Name, surname, gender, date of birth, age, marital status, ID card number, passport number, social security number, nationality, passport photos, driver's license, signature, photographs, and images
Financial Information
Bank account information, billing address, credit card number and cardholder name, and credit card details
Family Information
Names and contact information of family members, including spouse and children
Contact Information
Address, telephone number, mobile phone number, email, and social media details
Customer Records
Purchase information for Company products and services, transaction data usage, transaction history (such as transaction number, transaction amount, date and place of transaction, transaction time, payment details)
Electronic Information
IP address, cookies, activity logs, identification data, online identifiers, unique device identifiers, and geographic location data
2. Use of Personal Data
The Company may collect and use your personal data only when there is a legitimate reason for doing so, including disclosure of personal data to third parties.
Legal Basis for Processing
The Company will rely on one or more of the following legal bases for processing personal data:
- When it is necessary to fulfill the terms of a contract between the Company and you
- When it is required by the Company's legal obligations
- When it is in the legitimate interests of the Company and/or
- When you have provided consent
Processing Purposes
The following purposes for processing your personal data are in accordance with the law and legal basis that the Company may choose to use:
Service Development
To develop services in various areas such as parcel and product delivery, assistance, and complaint handling to be more efficient, and to survey and study your needs to organize sales promotion programs or promotions that meet your needs
(Legal basis: Your consent)
Online Channel Development
To develop the Company's online service channels so that you receive quality, fast, and convenient service from the Company
(Legal basis: Contract performance, Legitimate interests)
Marketing and Promotions
To present interesting news that may be beneficial to you, including presenting sales promotion activities or promotions that will help you receive the best service and benefits from the Company, subsidiaries, affiliated companies, and/or business partners
(Legal basis: Legitimate interests, Your consent)
Marketing Analysis
For marketing and sales promotion purposes, data analysis, digital marketing, membership programs and/or reward programs, and information related to the Company's products and services, including your participation in various activities organized by the Company, to maximize your service benefits based on your satisfaction
(Legal basis: Your consent)
Dispute Resolution
To resolve disputes or conflicts that may arise between the Company and you in relation to the Company's services
(Legal basis: Contract performance)
Legal Compliance
For lawful purposes and only as necessary to achieve the Company's service objectives for you as the data owner, including for the purpose of complying with any laws and regulations
(Legal basis: Contract performance, Legal obligations)
In cases where the Company relies on the Company's legitimate interests in processing personal data, the Company will consider whether such interests of the Company are more important than your rights and must be able to conclude that such interests are more important than your rights.
3. Disclosure of Personal Data
The Company may disclose your personal data to other parties in cases where it is legally permissible, including the following cases where the Company or such other parties:
Disclosure Conditions
- Need to comply with contract terms
- Have legal obligations to perform such actions (e.g., to investigate and prevent fraud, tax evasion, financial crimes, etc.)
- Need to report according to law, file lawsuits, exercise legal rights, or protect legal claims
- Done for lawful business purposes (e.g., for risk management, identity verification, to enable other companies to provide services as requested by you, to assess your suitability for products and/or services, for internal reporting/data analysis/operational management, etc.) and/or
- Request your consent for such data disclosure and you provide consent
Data Recipients
The Company may disclose your personal data to other parties for the following purposes:
- Subsidiaries, affiliates, and other companies within the group
- Other company groups, subcontractors, agents, or any service providers working for or providing services to the Company, including subcontractors, service providers, supervisors, and employees of such persons
- Persons assigned to manage any of your interests
- Any person to whom you make payments and/or receive payments
- Financial institutions and payment service providers
- Any person or company involved in company restructuring, mergers, or business acquisitions that occur or may occur, including the transfer of any rights or duties that the Company has under contracts between the Company and you
- Law enforcement agencies, government, courts, dispute resolution agencies, Company regulators, auditors, and any persons appointed or requested by Company regulators to audit the Company's operational activities
- Any other person involved in any dispute that arises, including disputes related to transactions
- Fraud prevention agencies that use such information to investigate and prevent fraud and other financial crimes and to verify your identity
- Any person who issues orders or manages products or services on your behalf (such as authorized representatives, lawyers, intermediaries, etc.)
- Any person whom the Company has received instructions from you to disclose your personal data to
- Other parties who are business partners or allies of the Company, including subsidiaries and affiliated companies
Protection When Disclosing Data
When the Company discloses your personal data to third parties, you will be protected by the privacy policy of the third party who acts as the personal data controller for your personal data. The Company recommends that you read the privacy policy details to understand how third parties collect, use, and disclose your personal data. If you wish to exercise rights regarding personal data managed by third parties, please contact directly through the channels specified by the third parties.
Data Use Limitations
The Company will not use your personal data for any purpose other than those notified to you in this Privacy Notice. If the Company wishes to collect, use, send, or transfer additional personal data not specified in this Privacy Notice, the Company will notify and request your consent before collecting, using, and disclosing such data, where you have the right to consent or not. The Company will strictly comply with this Privacy Notice regarding data in the Company's possession related to future, current, and past customers and investors.
International Data Transfers
Your personal data may be transferred abroad and stored/processed in foreign countries. Such countries may not have personal data protection measures equivalent to Thailand. In cases where the Company will perform such actions, the Company warrants that such country has appropriate personal data protection measures and that the sending or transfer of such data is lawful. The Company may need to send or transfer personal data to comply with contracts made between you and the Company, to comply with legal requirements protecting public interests, and/or for the Company's legitimate interests. However, laws of some countries may require the Company to disclose certain types of personal data (such as disclosure to tax authorities). In such cases, the Company will disclose personal data only to persons who have the right to see or access such data.
4. Retention of Your Personal Data
The Company will collect and retain your personal data as long as necessary to achieve the purpose of collecting such data, namely for business reasons and/or to comply with relevant laws. The Company will retain your personal data for 10 years after you are no longer a customer of the Company, for the benefit of the Company in pursuing any contractual disputes that may arise during such period. Except in cases where there are legal or technical reasons supporting it, the Company may retain your personal data for longer than 10 years. If the Company no longer needs to retain your data, the Company will destroy, delete, or anonymize the personal data so that the owner of the personal data cannot be identified.
5. Accuracy of Your Personal Data
You must ensure that your personal data in the Company's possession is current, complete, and accurate. You must notify the Company when your personal data changes by updating your personal data on/through the website, or the Company will periodically request that you update your data to ensure it is current, accurate, and complete.
6. Your Rights as Personal Data Subject
Right to Withdraw Consent
You have the right to withdraw your consent for the Company to process your personal data at any time. However, the Company may continue to process your personal data if the Company has other legal bases for processing your personal data.
Right to Access Personal Data
You have the right to request a copy of your personal data from the Company.
Right to Rectification of Personal Data
You have the right to request correction of your personal data to be accurate, current, and complete.
Right to Erasure of Personal Data
You have the right to request that the Company delete, destroy, or anonymize your personal data when there is no reasonable justification for the Company to continue processing your personal data. You can exercise this right to request deletion of personal data in conjunction with the right to object mentioned below.
Right to Object
You have the right to object to the processing of your personal data that the Company processes under the Company's legitimate interests. Additionally, you have the right to object to the processing of your personal data if the Company processes your personal data for marketing purposes and related to profiling.
Right to Restriction of Processing
You have the right to request that the Company temporarily suspend the processing of your personal data, such as when you want the Company to correct your personal data to be accurate, or when you request the Company to prove the reason or legal basis for processing your personal data.
Right to Data Portability
You have the right to request that the Company transfer your personal data to another party.
Right to File Complaints
You have the right to file complaints with relevant government agencies, including the Personal Data Protection Committee.
Complaint Management
You can contact the Company to complain about how the Company processes your personal data, and the Company will consider your request as quickly as possible. This complaint to the Company does not affect your right to complain to government officials or the Personal Data Protection Committee.
7. Exceptions and Service Limitations
Website Links and Other Services
In cases where the Company's website or application has links to external websites or websites of other parties, you acknowledge that the Company has no authority to control, determine, or monitor the operations, services, privacy policies and data protection, use or processing of your data on such websites, and the Company will not be responsible for any damage to your data on such websites.
8. Security of Your Personal Data
Data is considered property of the Company. Therefore, the Company places great importance on the security of your personal data. The Company will monitor and use modern organizational, physical, and technical security measures when processing your personal data. The Company has established policies and internal control measures to ensure that your personal data will not be lost, accidentally destroyed, misused, disclosed, or accessed by unauthorized persons who are not Company employees performing their duties. Company employees receive training to handle personal data securely. If employees do not comply with such training, they will face disciplinary action.
9. Your Obligations
You have the obligation to verify that the personal data you provide to the Company, whether by yourself or on your behalf, is accurate and current, and you have the obligation to notify the Company as soon as possible if such data changes. When you enter into a contract with the Company, you will have contractual obligations to provide personal data to the Company so that you can exercise your legal rights. Failure to comply with such obligations may result in you losing your legal rights.
You need to provide personal data such as contact information and payment information to the Company so that the Company can enter into contracts with you. If you do not provide such personal data, the Company may not be able to exercise rights and fulfill obligations arising from contracts effectively.
10. Privacy Notice Updates
The Company will regularly review this Privacy Notice. Therefore, this Privacy Notice may be amended or changed. The most recent amendments can be seen from the date at the top of this Privacy Notice.
11. Company Contact Channels
If you have any questions about the protection of your personal data or wish to exercise any rights, please contact the Company at:
Terms of Use
When you apply to become a member of Unii Online Club of Unii Online Company Limited ("Company" or "we"), applicants agree and consent to be bound by the terms and conditions of Unii Online Club membership ("Membership Terms"). Applicants have the responsibility to understand thoroughly before applying for membership or providing any other information to the Company, including regularly checking these service terms. If you have any questions or inquiries about Unii Online Club membership, you can inquire through E-mail: [email protected] or other channels as determined by the Company.
Application Terms
- Applicants agree to apply for Unii Online Club membership and agree for the Company to issue a membership number for use in communication and connection between applicants and the Company until membership is cancelled or terminated.
- Applicants must be natural persons.
- The Company reserves the right only for those who fill in information correctly and completely according to specified conditions.
Data Ownership
Your access and use of Unii Online Club is deemed to constitute your agreement to be bound by any laws and/or regulations of Thailand, including all terms and service policies of Unii Online Company Limited (called "Company"). You agree and acknowledge that the Company owns and has exclusive rights to all data and content appearing on all Company channels, regardless of data format.
Membership Cancellation
- Members can cancel membership via E-mail: [email protected]
- The Company reserves the right to cancel membership in cases of fraud in using benefits.
- Membership status will not expire until members submit cancellation requests or are cancelled by the Company.
Applicable Law
These membership application terms shall be governed and interpreted according to the laws of the Kingdom of Thailand, without regard to conflict of law provisions.
